YELLOW CHIMES gives its own unique designs to genuine and authorised Swarovski Brand Partner manufacturer. Overall cost is saved by cutting all the middlemen and directly reaching to retail buyer without buying expensive Swarovski boxes. These savings are passed on to our customers by providing them with less expensive but genuine Swarovski product. YELLOW CHIMES is not a direct partner of Swarovski. However, our Jewellery pieces have genuine Swarovski Elements brought directly from SWAROVSKI® which have been manufactured in Austria. We use these genuine crystals to make our own jewellery designs. Each crystal is 100% hand set by skilled craftsmen. As a third party manufacturer, our products come with Swarovski Branding Label which is a proof for authentic product. On Demand, we will email you the Certificate of Authorized Brand Partner of SWAROVSKI® ELEMENTS upon purchase. YELLOW CHIMES provides 6 months warranty against manufacturing defect. Warranty Card is send along with the product. You just need to call us to tell the issue. YELLOW CHIMES only motto is to provide Beautiful, Elegant and High Quality Swarovski Elements Jewellery products to customers at most reasonable prices. So, BUY WITH CONFIDENCE! "One thing we can ensure is that our products are liked so much by people that definitely it will bring the smile on your face too."